Terms & Conditions
Please read these terms and conditions carefully before you use this website.
References to “We”, “Us” or “Our” shall be references to Third Sister.
References to “You”, “Visitor” or “Your” shall be references to any persons who have visited and accessed this website.
References to “Terms” and “Agreement” mean the terms and conditions herein.
References to “Website”, or “Site”, means this website that you are currently using, associated software and services which are a part of the site.
References to “services” means the services advertised by Third Sister via this website or other means.
Website Terms of Use:
This Website is provided and operated by Third Sister. These terms were last updated on 5th October 2026. These terms apply for using our website at www.thirdsister.co.uk.
Third Sister is the trade name of Third Sister LTD, a Limited Company, registered with and regulated by the Health and Care Professions Council (HCPC), registered office; Health and Care Professions Council, Park House, 184-186 Kennington Park Road, London, SE11 4BU. Registration number DT032032.
Access to and the use of this Website is permitted subject to the terms set out herein. We reserve the right to withdraw or amen access to the site and/or suspend or terminate your use without notice or liability. We will not be liable if for any reason our site is unavailable at any time or for any period. By accessing this Website you agree to be bound by these Terms.
If you do not agree the these Terms, you should not use this Website. You must accept and comply with these Terms.
This site is for use in England and Wales. From time to time, Third Sister may restrict access to some parts of or the entire site. We cannot guarantee this site will be available at all times or without interruptions. We may suspend or withdraw this site or part of it without notice, at any time. We aim to update our site regularly and may change the content at any time and without notice.
The material posted on this site is up to date as of 11th September 2024 but is subject to change.
Information and other materials posted on this site are for general information for the adult population only and not intended to amount to advice on which reliance should be placed. Information offered on the Third Sister website, blog and social media accounts is not a substitute for seeing a Registered Dietitian or another qualified healthcare professional.
Third Sister therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. Specialist advice must be obtained before taking or refraining to take actions on the basis of any content on this site.
Third Sister does not warrant or guarantee that all services listed or advertised may be available at all times. Third Sister reserves the right to withdraw or amend any services.
You may only use our site for lawful purposes.
Prohibited Uses:
You may not use our site:
- In any way that reaches any applicable local, national or international law or regulation;
- In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
- For the purpose or harming or attempting to harm minors in any way.
- To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam);
- To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs; or
- Similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
- Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use;
- Not to access without authority, interfere with, damage or disrupt:
- Any part of our site;
- Any equipment or network on which our site is stored;
- Any software used in the provision of our site; or
- Any equipment or network or software owned or used by any third party.
Whether You Are A Consumer Or A Business User:
- We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
- Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in Terms and Conditions of supply of services.
If You Are A Business User:
- We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
- We will not be liable to you for any loss of damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- Use of, or inability to use, our site;
- Use of or reliance on any content displayed on our site;
- In particular, we will not be liable for;
- Loss of profits, sales, business, or revenue;
- Business interruption;
- Loss of anticipated savings;
- Loss of business opportunity, goodwill or reputation; or;
- Any indirect or consequential loss or damage.
If You Are A Consumer User:
Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
The material published on our website are protected by copyright laws. All such rights are reserved.
All content included on the site, unless uploaded by users, including but not limited to text, graphics, logos, videos, images and icons is the property of Third Sister, our affiliates or other relevant third parties. By continuing to use this Site you acknowledge that such material is protected by applicable UK and international Intellectual Property Law.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal reference and you may draw the attention of others within your organization to the material posted on our site.
You must not modify copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use or distribute any part of the materials on our site for commercial purposes.
We are not responsible for any website our site may link to, or the material contained on that site or any material uploaded by other users to or in relation to our site.
Creating a link to our website may only be carried out in accordance with the rules about linking to our site below.
Rules About Linking To Our Site:
- You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it;
- You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exits;
- You must not establish a link to our site in any website that is not owned by you;
- Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page;
- We reserve the right to withdraw linking permission without notice; and
- If you wish to link to or make any use of content on our website other than that set out above please contact clementine@thirdsister.co.uk.
Online Courses and Digital Content
These additional terms apply when you purchase access to an online course or other paid digital content provided by Third Sister through this website.
Course content and purpose
Our online courses are educational resources providing general nutrition and lifestyle information. Course descriptions, included materials and the price payable will be shown on the relevant course sales and checkout pages.
Courses do not provide personalised medical or dietetic advice and do not replace advice from your prescribing team or other healthcare professionals. Where individual assessment or treatment is required, you should seek appropriate professional support.
Purchase and access
Payment must be successfully completed before access to paid course content is provided.
Unless otherwise stated at the point of purchase, payment is a one-off payment rather than a recurring subscription.
Course access is provided through your personal Third Sister account. Your login details and course access are for your individual use and must not be shared with another person.
Where a course is described as providing ongoing access, this means that no fixed expiry date currently applies to your access. It does not represent a guarantee that the course, website or underlying technology will remain available indefinitely.
We may make reasonable updates to course materials from time to time, including to reflect changes in evidence, professional guidance or course content.
Immediate access and your right to cancel
Online courses contain digital content supplied electronically.
Consumers would ordinarily have a 14-day cancellation period for digital content purchased online. However, digital content may be supplied during that period where you expressly request immediate access and acknowledge that your right to cancel will be lost once supply of the digital content begins. Legislation.gov.uk
At checkout, you will therefore be asked separately to confirm that you:
- request immediate access to the digital course; and
- understand that once access to the digital content begins, you lose your statutory 14-day right to cancel.
If you do not provide this consent and acknowledgement, we cannot provide immediate access to the course.
Refunds and statutory rights
Once you have requested immediate access and supply of the digital content has begun, we do not generally offer refunds simply because you change your mind.
This does not affect your statutory consumer rights. Digital content must be of satisfactory quality, fit for purpose where applicable and match its description, and these statutory rights cannot be excluded by our terms. Legislation.gov.uk
If you experience a problem accessing a course or believe that the digital content is faulty or not as described, please contact us at INFO@thirdsister.co.uk so that we can investigate and, where appropriate, provide the remedy required by law.